FAQs

General Questions

What is the difference between Nordic and Jacuzzi® hot tubs?
Nordic hot tubs focus on simplicity, durability, and affordability with full-body whirlpool therapy, while Jacuzzi® offers advanced hydrotherapy with premium jet systems and luxury features.

How long do Nordic and Jacuzzi® hot tubs last?
With proper maintenance, both brands can last 10-20 years or more.

Are Nordic and Jacuzzi® hot tubs energy-efficient?
Yes! Both brands use high-quality insulation and energy-efficient pumps to keep operating costs low.

Installation & Maintenance

Do I need a special electrical setup for my hot tub?
Some models require a standard 110V outlet, while others need a 220V dedicated circuit—check the specifications before installation.  Your electrician will pull any permits if needed.

How often should I change the water?
Every 3-4 months, depending on usage and water quality.

What chemicals do I need to maintain my hot tub?
A proper balance of sanitizer (chlorine or bromine), pH balancers, and shock treatments keeps the water clean and safe.

How do I winterize my hot tub?
If not using your hot tub in winter, drain it completely, blow out lines, remove filters, and add antifreeze to plumbing lines. However, both brands are designed for year-round use.

Health & Usage

How long can I safely stay in a hot tub?
15-30 minutes at 100-104°F is recommended to avoid overheating.

Can hot tubs help with muscle recovery?
Yes! The combination of heat and hydrotherapy jets increases circulation and soothes sore muscles.

Are hot tubs safe for children?
Children under five should not use a hot tub, and older children should always be supervised with water temperature below 100°F.

Troubleshooting

Why is my hot tub water cloudy?
This can be caused by improper chemical balance, dirty filters, or high bather load—test the water, shock and clean filters regularly.

What should I do if my hot tub stops heating?
Check the thermostat, circuit breaker, and clean filters. If the issue persists, contact us to schedule a service call.

Why is my hot tub making unusual noises?
It could be due to air in the lines, a clogged filter, or a failing pump. If noises persist, contact us to schedule a service call.